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ORDERING AND SHIPPING INFORMATION
GUARANTEE
Mo Hotta - Mo Betta promises you that if you are not 100% satisfied with any
item you buy from us, we will cheerfully refund the full purchase price,
exchange the product or credit your account. We mean it!
HOW TO ORDER
- Online
Visit our 24-hour on line store at www.mohotta.com.
Our online store has substantially more items available than our print catalog.
The site is very easy to operate and it has the highest level of security.
- Phone
Call our customer service department at 800-462-3220. Our office hours
are 8:30 AM to 5:00 PM Eastern Time, Monday thru Friday. We will extend our
office hours during the holiday season.
- Toll Free FAX
You can FAX us 24 hours a day at 800-618-4454. For FAX orders, we accept
credit cards only.
- Mail
We accept credits cards, money orders, cashiers checks or personal checks.
PAYMENT OPTIONS
For your convenience, we honor MasterCard, Visa, Discover and American Express
credit cards. You may also pay with your personal check or money order made
out to Mo Hotta - Mo Betta.
Other Payment Options
- For mail order, we accept credits cards, money orders, cashiers checks or personal checks,
- For fax orders, we accept credit cards only,
- Sorry, no C.O.D. orders
SHIPPING
Shipping and handling charges are additional to catalog product prices and are
based on the total value of your order. Standard shipping includes packing,
packaging materials and guaranteed delivery of all shipments via UPS Ground
Service.
Shipping Charges
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Order Total
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Shipping Charges
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Up to $14.99
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$7.95
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$15.00-29.99
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$8.95
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$30.00-39.99
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$9.95
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$40.00-59.99
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$12.95
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$60.00-79.99
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$13.95
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$80.00-99.99
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$14.95
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$100.00-129.99
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$15.95
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$130.00 & Up
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15% of Merchandise Total
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Additional Shipping Details
- All credit card orders usually ship within 24 hours,
- A street address is necessary since UPS cannot delivery to a mail box,
- For rush orders, UPS Next Day, 2nd Day or 3rd Day shipping is available at
additional cost.PLEASE REMEMBER UPS does not delivery or count Saturday as delivery day unless the package is shipped UPS Next Day Air Saturday Delivery. Example- If you ship on Thursday UPS 2 Day Air, your package will arrive on Monday because Saturday is not counted as a delivery day.
- For shipments to Alaska, Hawaii and to all APO boxes, please add
$5.00 to the order and normal shipping charge total
- For shipment to foreign addresses, please contact our customer service department (1-912-748-2766) for shipping charges
- Any duties or fees for international shipments must be paid by the recipient of the order.
CUSTOMER SERVICE
Our customer service department is available to answer questions or to assist
in selecting products or a gift or other questions. Please us toll free at
800-462-3220 between 8:30 AM and 5:00 PM Eastern Time Monday through Friday.
We extend our office hours during the holiday season.
GIFT WRAP
Even our gift-wrap is hot! We'll wrap your selection of items in our designer
chile paper, tie it up with a red ribbon and attach a few ornamental red chiles
along with a card, all for $4.00.
CONTACT US
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By Telephone
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800-462-3220
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By Fax
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800-618-4454 or 912-748-1364
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International
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912-748-2766
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By Mail
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P.O. Box 1026
Savannah, GA 31402
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By Email
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mohotta@mohotta.com
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